Hood County IT Security and Managed IT, Delivered Remotely
Lone Star Computer Security is a remote managed service provider run by Scott Carsten in Texas. We support businesses in Granbury, Hood County and across DFW, and we work with clients anywhere in the US.
Most small business owners want a person who answers, a price that does not change, and security that holds up when an insurer or auditor asks questions.
Why this matters
Small businesses in Hood County face the same security expectations as everyone else.
- According to Delinea's 2023 State of Cyber Insurance report, 28% of small companies that applied for cyber insurance were denied coverage, compared with 8% of large companies.
- In the same report, the top reason small companies were denied was a lack of security protocols, named by 40% of respondents.
- Hiscox says small business cyber insurance starts at $30 per month, but approval depends on the security you can show.
Watch the 30 second overview
Two ways to get ready for a cyber insurance application.
What we do
- Remote managed IT: help desk, device and Microsoft 365 or Google management, backups, patching.
- Security: MFA, endpoint protection, email filtering, staff training, incident planning.
- Cyber insurance readiness: see our Cyber Insurance Readiness Check.
- HIPAA: see our HIPAA risk assessment.
- Pre audit readiness checks before real auditors arrive and for SOC findings.
- Compliance help and Word format security readiness kits at $49, $99 and $199.
How do we avoid the common managed IT complaints?
Buyers of managed IT often complain about slow responses, surprise fees, and vague promises. Here is how we handle each.
- Response: we state response targets in writing before you sign.
- Billing: you get an itemized proposal that names what is included and what would cost extra.
- Scope: we describe in plain terms what we cover, instead of promising unlimited everything.
Ask us for any of this in writing. You should ask every provider you are considering.
How it works with a remote provider
- Call 469-248-5463 for a short conversation about your size, tools and worries.
- We review your setup remotely and send a written list of risks and a fixed quote.
- We fix the urgent items first, then set up ongoing support if you want it.
Most day to day IT and security work does not require a technician in your building. When something truly needs hands on the equipment, we will tell you plainly and plan it with you.
How much does IT security cost?
For insurance driven needs, the Cyber Insurance Readiness Check is $995 for 5 to 15 seats, $1,495 for 16 to 30, and $2,250 for 31 to 50. Ongoing managed IT is quoted after we see your environment.
Frequently asked questions
Do you serve businesses in Granbury and Hood County?
Yes. We are a Texas based remote managed provider serving Granbury, Hood County and DFW, plus clients elsewhere in the US. Nearly all support, security reviews and compliance work happen remotely, which keeps costs predictable. Call 469-248-5463 to talk through your setup.
Can a remote IT company really support a local business?
For most small business needs, yes. Help desk, Microsoft 365, backups, endpoint security, patching and compliance reviews can all be done remotely, often faster than scheduling a visit. For hardware that needs hands on work, we plan that with you or coordinate a local technician.
What should I ask an IT provider before I sign?
Ask for written response times, an itemized proposal showing what triggers extra charges, how they report on tickets, and which security tools are included. Ask for average response and resolution times from the past 6 to 12 months. A provider who does not track these is a warning sign.
Why do managed IT providers get complaints?
The usual complaints are slow responses, surprise fees, reactive security and vague promises of unlimited support. You can avoid them by getting response times in writing, an itemized proposal that names what costs extra, and a clear list of included security work. We give you all three before you sign.
Can you help with cyber insurance or an audit?
Yes. We run a Cyber Insurance Readiness Check before your application or renewal, and pre audit readiness checks before real auditors arrive or after SOC findings. We help you fix gaps and organize evidence. We cannot guarantee coverage, premiums or audit outcomes.
How much does IT security cost for a small business?
It depends on seats, tools and the level of support. Our fixed price Cyber Insurance Readiness Check starts at $995 for 5 to 15 seats, and readiness kits start at $49. Ongoing managed IT and security is quoted after a short review, with the price in writing up front.
Do you only work with very small companies?
No. We support businesses from small offices to enterprise teams, remotely. Smaller firms often start with a readiness check or kit, while larger ones may need compliance support or pre audit work. Call 469-248-5463 and describe your size and goals, and we will suggest a fit.
Start Today With a Security Readiness Kit
Prefer to work at your own pace? Our editable Word templates put your policies and checklists on paper in plain English. Every tier includes an explainer video.
Starter Kit
Ten ready to customize security policies and four checklists, as editable Word templates in plain English.
Buy the Starter KitProfessional Kit
Everything in Starter, plus a cyber insurance readiness checklist pack and a 30 day implementation guide.
Buy the Professional KitComplete Kit
The full kit, plus HIPAA and WISP template add on packs and IRS references for tax preparers.
Buy the Complete KitSee every document in each tier in the full Security Kit details.
Templates only, not legal advice. Digital download. All sales are final, no refunds.
Talk to Scott
Call 469-248-5463. Remote service for Hood County, DFW and anywhere in the US.